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FAQ Page

Here are a few of the answers to our most asked questions, but if you feel something is missing, go to our contact form below and let us know! We'll keep updating this list as we get more customer/fan questions.

 

HOW DO I KNOW IF MY ORDER HAS SHIPPED?

You will receive a shipment confirmation email once your order has shipped with tracking information. Please allow 24 to 48 hours for tracking info to update. 

 

WHAT IF I DON'T RECEIVE MY WHOLE ORDER?

Not to worry! Sometimes to get your order to you in a timely fashion, or when special items are included, we have to ship your items separately. So, rest assured your items are on the way! In the instances of Special Giveaways and Promotions, this can often be the case.

 

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we currently do not have the ability to ship to the United Kingdom, but almost anywhere else the postal service can deliver, we can! We have no control over a region's shipping rate or import charges that may apply.

 

I RECEIVED THE WRONG ITEM or MY ORDER ARRIVED DAMAGED/DEFECTIVE

We are very sorry to hear that! Please allow us to remedy the situation. Send us a message through the Contact Us form on our site and we'll do our best to get that fixed for you ASAP.

 

WHEN DO PRE-ORDER ITEMS SHIP?

For Pre-Order items, there will be an estimated shipping dated listed in the item's description. Please keep in mind that if your order has an IN-STOCK item and a PRE-ORDER item, you may receive your order in batches, depending on what's immediately available. So, don't worry if you didn't get your full order in the first shipment.

 

CAN I CHANGE MY SHIPPING ADDRESS?

Please contact us through the Contact Us form as soon as possible. It is not guaranteed we can change your shipping address, it depends if your order has already shipped or not. 

 

CAN I RETURN OR EXCHANGE MY ORDER?

For any US orders, we offer free returns and exchanges! If your shirt doesn't fit, we are happy to help you exchange it. Keep in mind, any art prints and limited releases are not eligible for returns. Please contact us through the Contact Us form so we can make sure the item you need is available for exchange. If you are located outside of the US, unfortunately, we do not offer free returns at this time.

 

DO YOU OFFER WHOLESALE?

We do offer wholesale! Please shoot us an email through the Contact Us form with some cool stuff about your shop!